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Phone Conversations: Why it’s Important to pick up the phone

Phone Conversations: Why it’s Important to pick up the phone  How many times have you NOT scheduled an appointment with a healthcare professional based on your initial experience on the phone or your inability to reach someone by phone? Being a highly skilled dentist is not enough to maintain a thriving practice. Your team must […]

Collecting Money for Dentistry: Tips for Collecting Patient Balances

Many dental team members shiver at the thought of having a conversation about money with a patient. Unfortunately, if your team does not collect what is owed from your patients, your practice will not thrive – and may struggle to survive. It is imperative that the dental team understands this truth.  Here are some tips […]

Senior Discounts: Reporting, Forgiveness, & more

Many businesses, including dental practices, offer senior citizen discounts. For example, a dentist may offer a 5 percent price reduction to all patients age 65 and older. Discounts in and of themselves can be perfectly legal, but it is important for dental teams to correctly offer and report discounts. Discrimination  If a dental practice offers […]

Penny Reed Named Chief Executive Officer of Practice Booster, an eAssist Publishing Company

Penny Reed Named Chief Executive Officer of Practice Booster, an eAssist Publishing Company eAssist Dental Solutions, the nation’s leading platform for remote dental billing and patient billing services for dental offices, announced that Penny Reed has been named Chief Executive Officer of Practice Booster®. In the newly-created role, Reed will help drive the most effective […]