A common frustration for many dental practices occurs when they restore an implant and submit a claim to insurance, only to be surprised when the claim is denied and they receive no reimbursement. Likely, the office thought they did their due diligence. The insurance coordinator contacted the insurance company on behalf of the patient. They inquired about benefit breakdowns and verified that the patient had implant coverage.
The dentist explained the process to the patient and how great implants are, and the patient was on board. They referred the patient to a specialist who placed an implant, and all was well.
